DOCUMENT:Q175141 09-AUG-2001 [winnt] TITLE :Cluster Service Ignores Network Cards PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Cluster Server ------------------------------------------------------------------------------- SYMPTOMS ======== If you install the Remote Access Service (RAS) with Microsoft Cluster Server (MSCS), network adapters may be ignored by the cluster software. RESOLUTION ========== NOTE: For additional information before you begin this workaround, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q162205 TITLE : "Stop 0x1E" Message Reinstalling Windows NT with SP3 and RAS To work around this problem, uninstall RAS and the network card(s) that are not being detected. Then reinstall the network card(s), followed by RAS. After you reinstall RAS, it is possible you may encounter one or both of the following errors: - Your computer restarts repeatedly. - You receive the following error message: STOP: 0x0000001E (0xC0000005, 0xFF1BBD79, 0x00000000, 0x00000038) KMODE_EXCEPTION_NOT_HANDLED Address ff1bbd79 has base at ff1ae000 - tcpip.sys If you receive either or both of these errors, refer back to the Knowledge Base article mentioned above. Additional query words: ignore NIC MSCS ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbAudDeveloper kbClustServSearch Version : WinNT:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.