DOCUMENT:Q175051 14-MAR-2002 [winnt] TITLE :Windows 95 Roaming Profiles Do Not Work PRODUCT :Microsoft Windows NT PROD/VER::2.0,4.0 OPER/SYS: KEYWORDS:kbenv kbnetwork osr2 win95kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows 95 OEM Service Release, version 2.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using Citrix WinFrame version 1.6 (Service Pack 5 or later) or Windows NT Server version 4.0, Terminal Server Edition, roaming profiles do not work in Windows 95. CAUSE ===== When you use the User Manager tool to create or edit the user information for a user account, Citrix WinFrame or Windows Terminal Server-specific information is embedded in the Security Accounts Manager (SAM) database. When a Windows 95 client tries to retrieve the user information from the domain controller, the client cannot process all of the data because of the size of the user information returned. Because the client cannot read the home directory information, roaming profiles do not work. RESOLUTION ========== To prevent this problem from occurring, do not edit user accounts with the User Manager tool provided on the WinFrame server. STATUS ====== This issue is resolved in Microsoft Windows 98. MORE INFORMATION ================ For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base: Q178979 Logon Occurs Using System Policy with Required Validation Q178824 Error Message: Your Password Is Too Short For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base: Q161020 Implementing Windows 95 Updates The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: logon login roving terminalsrv ====================================================================== Keywords : kbenv kbnetwork osr2 win95 kbfixlist Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch kbWin95search kbOPKSearch kbZNotKeyword3 Version : :2.0,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.