DOCUMENT:Q174659 30-AUG-2001 [winnt] TITLE :Start Button, Taskbar, and Desktop Icons Missing After Logon PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbenv kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Internet Explorer version 4.0 for Windows NT 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you log on to Windows NT, the Start button, taskbar, and desktop icons may not be displayed. The only visible object on the screen may be the mouse pointer. CAUSE ===== This behavior can occur if you restore the System and Software registry keys from an Emergency Repair Disk (ERD) that was created before you installed Internet Explorer 4.0 with the Windows Desktop Update component. RESOLUTION ========== MORE INFORMATION ================ For more information about uninstalling Internet Explorer and Windows NT, see the following articles in the Microsoft Knowledge Base: ARTICLE-ID : Q165695 TITLE : How to Add or Remove Windows Desktop Update ARTICLE-ID : Q174265 TITLE : How to Uninstall Internet Explorer 4.0 ARTICLE-ID : Q171411 TITLE : Cannot Log In After Uninstalling Internet Explorer 4.0 ARTICLE-ID : Q172919 TITLE : Uninstall Internet Explorer 4.0 Option Is Missing ARTICLE-ID : Q164538 TITLE : Using Older Registry or Repair Disk with Internet Explorer 4.0 ARTICLE-ID : Q167185 TITLE : Problems after Restoring Older Registry or ERD Additional query words: msient blank ====================================================================== Keywords : kbenv kbui Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbIEsearch kbZNotKeyword2 kbIENT400Search kbZNotKeyword3 kbIE400WinNT400 Version : :4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.