DOCUMENT:Q174464 09-AUG-2001 [crossnet] TITLE :Windows 95 RAS Client Cannot Ping Remote Network PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:WinNT:4.0;Windows:95 OPER/SYS: KEYWORDS:kberrmsg kbinterop kbnetwork win95 _IK12469 kbSDKPlatform kbGrpDSNet ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you dial into a Windows NT 4.0 Remote Access Service (RAS) server using a Windows 95 RAS client with the TCP/IP protocol, you are unable to ping any hosts on the remote network, including the RAS server's IP addresses, and you may receive the following error message: No domain server was available to validate your password. You may not be able to gain access to some network resources. NOTE: This problem does not occur when dialing with a Windows NT 4.0 RAS client. CAUSE ===== One or more services have been added or changed on the RAS server without reapplying the Microsoft Windows NT Service Pack 3 (SP3). RESOLUTION ========== Reapply SP3 to the RAS server. Additional query words: ====================================================================== Keywords : kberrmsg kbinterop kbnetwork win95 _IK12469 kbSDKPlatform kbGrpDSNet Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWin95search kbZNotKeyword3 Version : WinNT:4.0;Windows:95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.