DOCUMENT:Q173960 08-MAY-1999 [iis] TITLE :Create Renewal Request Option Grayed Out in Key Manager PRODUCT :Internet Information Server PROD/VER:WinNT:1.0 OPER/SYS: KEYWORDS:kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 1.0 ------------------------------------------------------------------------------- SUMMARY ======= The Create Renewal Request option is always grayed out in Key Manager. This option is found when you highlight the certificate, and then click Key. CAUSE ===== The Create Renewal Request option is found grayed out in three different scenarios: - If the certificate is valid and not yet expired. - If the certificate will expire within ten days. The status message will also indicate, "It will Expire soon." - If the certificate has already expired. The status message will also indicate, "This key has expired." This condition will be found in all certificates that are created in Internet Information Server (IIS) 1.0, even if the certificate is moved to an IIS version 2.0 or higher system. STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : kbui Technology : kbiisSearch kbiis100 Version : WinNT:1.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.