DOCUMENT:Q173313 09-AUG-2001 [winnt] TITLE :Ntbackup Can Read Tapes Created by Third-Party Backup Programs PRODUCT :Microsoft Windows NT PROD/VER:WinNT:3.51,4.0 OPER/SYS: KEYWORDS:kb3rdparty kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SUMMARY ======= In some cases, Ntbackup.exe can read tapes created by third-party tape backup utilities. This can be useful in situations in which the third-party backup software is not readily available for some reason, such as when a computer has been rebuilt. For Ntbackup.exe to read the tape successfully, the software used to create the tape must support the Microsoft tape format (MTF), and it must not compress the data. MORE INFORMATION ================ It is possible that Ntbackup.exe may not be able to read a catalog of files written on a tape by third-party backup software, because the on-tape catalog (OTC) is not present or is not compatible with Ntbackup.exe. In this case, the tape will not be recognized as part of a set. To resolve this part of the problem, Ntbackup.exe needs to be started with the /missingtape command line switch, using the steps below: 1. Click Start, and then click Run. 2. Type the following command and then press ENTER: Ntbackup /missingtape The /missingtape switch allows the tape to be read as an individual tape (as opposed to being part of a set), which will allow Ntbackup.exe to catalog the tape. After the tape is catalogued, files on it will become accessible. In addition, tapes created in one manufacturer's tape drive may not be compatible with another manufacturer's tape drive. If this is the case, you will not be able to continue without the third-party software or an identical tape drive. For additional information, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q162972 TITLE : Troubleshooting Tape Backup Issues in Windows NT 4.0 Additional query words: arcada backupexec exec seagate ====================================================================== Keywords : kb3rdparty kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : WinNT:3.51,4.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.