DOCUMENT:Q172681 07-SEP-2001 [sna] TITLE :Print Server Does Not End Job on "Flush Print Buffer" PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0 SP1 OPER/SYS: KEYWORDS:kbprint ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you print from an AS/400, a print job may appear to stop responding and not produce any output. SNA Server DLC message traces indicate that at the end of the print job the AS/400 is sending: 000A 12A0 0102 0400 0002 ("Flush Print Buffer") Print Server expects to get 0011 12A0 0101 0A08 0001 0000 0000 0000 00 ("End Print Job") to end the print job. CAUSE ===== SNA Print Server ignores the "Flush Print Buffer" command. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ With the fix applied, Print Server accepts both "Flush Print Buffer" and "End Print Job" as print ended signals. Additional query words: ====================================================================== Keywords : kbprint Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ300SP1 Version : WINDOWS:3.0,3.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.