DOCUMENT:Q172606 02-APR-2000 [sna] TITLE :SNA Server Access Violation When Receiving Invalid XID Frames PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0 SP1 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== SNA Server may encounter access violations or hard-coded break points within Snaservr.exe in an environment where corrupt 802.2 frames are being sent as a result of a bad network card or network card driver. The failures result in a Drwtsn32.log that may show the following type of failures: Application exception occurred: App: snalink.DBG (pid=216) When: 7/22/1997 @ 13:53:4.828 Exception number: 80000003 (hardcoded breakpoint) In the Windows NT Application log the following event will be logged with the same timestamp as the hard-coded break point: Event ID : 686 Source: DLC Link Service Time:14:53:4 Type: Error Category: None Description: SNA Server Internal buffer pool error. Reason = Invalid Owner Id Module = D:\sna\system\SNALINK.EXE Process = 216 Pool = TRUSTED ELTS Details = Current Owner Id D8H, Correct ID 1BF801EEH EXPLANATION - While processing a buffer pool request, it was noticed that the buffer pool had been corrupted. SNA traces of the failures may show corrupted XID frames or terminate during the processing of an XID. CAUSE ===== If an XID is received with an incorrect length field, the SNA Server XID parsing code fails to handle the processing of the frame correctly. Please refer to the IBM SNA Formats Guide (GA27-3136) for more information on XID formats. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ With the fix applied, the XID parsing behavior of SNA Server correctly handles XIDs with invalid length fields. Additional query words: EventID 686 Hardcoded ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ300SP1 Version : WINDOWS:3.0,3.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.