DOCUMENT:Q172533 25-JUL-2001 [sms] TITLE :SMS: Invmac Fails to Perform Resync PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbusage kbInventory smsinv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Personal Computer Properties only displays the Identification and Network Monitor groups for some Macintosh clients. CAUSE ===== INVMAC fails to perform resynchronization (resync). WORKAROUND ========== To work around this problem, do any one of the following: - Delete the Macintoshes' history file, found on the Systems Management Server site server, along with its reference in the History.map file. - Obtain the hotfix mentioned in the STATUS section below. This fix should have the following timestamp: 11/6/97 7:15pm 162,753 Invmac.mac - Wait for and apply Systems Management Server 1.2 Service Pack 4. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. MORE INFORMATION ================ If you choose to work around this problem by obtaining the hotfix, be aware that the Invmac.mac file is compressed, so you must use Hdecomp.exe (found in the Support directory of the Systems Management Server 1.2 CD) to expand it. Expand the file to a user authentication module (UAM) volume, and place it in the Site.srv\Maincfg.box\Client.src\Mac.bin directory of each site server. Macintosh clients must run the Systems Management Server Installer script to get the updated Invmac.mac file. Additional query words: smsinv prodsms data loader dataloader ====================================================================== Keywords : kbusage kbInventory smsinv Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Hardware : MAC Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.