DOCUMENT:Q171251 13-JUN-2001 [sna] TITLE :Eicon Drivers not Copied when Updating to SNA 3.0 SP1 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 SP1 OPER/SYS: KEYWORDS:kbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 3.0 SP1, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== The Eicon SDLC or X.25 link services will not start after upgrading an SNA Server 3.0 configuration to SNA Server 3.0 Service Pack 1. This problem will not occur when running SETUP.EXE from SNA Server 3.0 Refresh CD that incorporates Service Pack 1. CAUSE ===== This is due to a bad statement in the UPDATE.INI file from SNA Server 3.0 Service Pack 1. Running UPDATE.EXE resulted in the current EC.DLL being renamed to EC.DL$, and the updated EC.DLL being copied only in \system\hwsetup\ec while it should also be copied in the \system directory. RESOLUTION ========== Once the upgrade process is complete, the user needs to manually copy the EC.DLL file from the \system\hwsetup\ec directory to \system. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 3.0 Service Pack 1. This problem was corrected in the latest SNA Server for Windows NT 3.0 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbbuglist Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:3.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.