DOCUMENT:Q171139 28-JUN-2001 [iis] TITLE :Err. Msg.: Line 41 Object Not Support this Property or Method PRODUCT :Internet Information Server PROD/VER:winnt:1.0,3.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Certificate Server version 1.0 - Microsoft Internet Information Server 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to access an Internet Information Server (IIS) server that requires Client Certificates, you will get the following error message: Microsoft VBScript runtime error Line 41 Object doesn't support this property or method: Certhelper CAUSE ===== The server's Self-Signed Certificate (Root CA) is not installed on the client computer. RESOLUTION ========== 1. In your browser, connect to http://certsrv. 2. Select the Certificate Enrollment hyperlink. 3. Select the Install Certificate Authority Certificates. 4. Select the appropriate hyperlink for the web server you are trying to access securely. 5. Click Open from the Open/Save As dialog box. 6. The New Site Certificate dialog is displayed. Select OK to install the Root Certificate. Additional query words: ====================================================================== Keywords : kbsetup Technology : kbiisSearch kbiis300 kbCertServSearch kbZNotKeyword3 kbCertServ100 Version : winnt:1.0,3.0 Hardware : ALPHA x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.