DOCUMENT:Q170864 12-SEP-1999 [crossnet] TITLE :Error Trying to Run ADO When ASP Installed w/ SQL Server Running PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:Winnt:3.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to run any of the Active Data Object (ADO) examples that are included with the Microsoft Active Server Pages (ASP) roadmap, you will get the following error messages: Server object error 'ASP 0177:800401f3' Server.CreateObject Failed -and- The call to Server.CreateObject failed. The requested object instance cannot be created. CAUSE ===== You have Microsoft SQL Server installed on this server, and the SQL Server services are running when you installed Active Server Pages. The ADO Dlls were not registered due to SQL Server services that were running. RESOLUTION ========== Uninstall Active Server Pages by selecting Start, Programs, Microsoft Internet Server (common), and clicking Active Server Pages Uninstall. Stop all SQL services from Control Panel, Services. Install Active Server Pages. The ADO Dlls should be registered correctly. Test by running some of the ADO samples in the ASP roadmap. They should work. From Control Panel, Services start all the SQL Server services. Additional query words: ====================================================================== Keywords : kbsetup Technology : kbiisSearch kbiis300 Version : Winnt:3.0 Hardware : ALPHA x86 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.