DOCUMENT:Q170842 09-AUG-2001 [winnt] TITLE :Setup.exe Causes Errors When Logging on PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kberrmsg kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You may encounter the following application error or Dr. Watson message when you log on to a computer running Windows NT 4.0 Workstation or Server: An Application error has occurred and an application error log is being generated. SETUP.EXE Exception access violation (0xC0000005), Address 0x00401167 This error may occur even if Setup.exe does not reside in the startup group and the LOAD, RUN, and RUNONCE values under the following registry keys do not contain entries for Setup.exe: HKEY_CURRENT_USER\Software\Microsoft\WindowsNT\CurrentVersion\Windows HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce CAUSE ===== When a user logs on to a computer running Windows NT Workstation or Server, Setup.exe from the \system32 directory is called. The above error may occur if the original Setup.exe is replaced by another application's version of Setup.exe. For example, if the Microsoft SQL Server version of Setup.exe is copied into the system32 directory, the above error message will occur. Other versions of Setup.exe may produce different errors. RESOLUTION ========== As of Service Pack 3, Setup.exe has not been updated from the original release version of Windows NT 4.0. Check the file size and date of Setup.exe in the \System32 directory. The correct file size should be 24,848 (or 25 KB) and dated on or about 8/1/96. If the file size or date does not match this, expand this file from the Windows NT CD-ROM\ directory. ====================================================================== Keywords : kberrmsg kbinterop Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.