DOCUMENT:Q170569 23-JUL-2002 [winnt] TITLE :WinNT Stops Recognizing PCI Network Adapter After It Is Moved PRODUCT :Microsoft Windows NT PROD/VER::3.51,4.0 OPER/SYS: KEYWORDS:kbenv kbhw kbnetwork kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you move a PCI network adapter from one PCI slot to another without changing its configuration, Windows NT no longer recognizes the adapter. CAUSE ===== This occurs due to a problem in PCI cards that cannot detect themselves. RESOLUTION ========== Perform one of the following to work around this problem: - Reinstall the driver after the card has been moved. -or- - Perform the following steps: WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk. 1. Start Registry Editor (Regedt32.exe) and go to the following key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services \\Parameters 2. Modify the bus and slot numbers to the new settings. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51 and Windows NT version 4.0 Service Pack 2 and Service Pack 3. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: ====================================================================== Keywords : kbenv kbhw kbnetwork kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : :3.51,4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.