DOCUMENT:Q170135 09-AUG-2001 [winnt] TITLE :Error Message: WINS Client (TCP/IP) Service Fails to Start PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kberrmsg kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When your Windows NT 4.0 computer starts, you may get a message saying a service failed to start. In the event log, the following errors appear: 4315 - Source NETBT: Unable to read the drivers exported linkage configuration information. 7000 - The WINS Client(TCP/IP) service failed to start due to the following error: A device attached to the system is not functioning. CAUSE ===== A corrupt network interface card driver or incorrect binding information can cause this problem. RESOLUTION ========== Remove and re-install the network interface card driver and the TCP/IP protocol. NOTE: If you have applied any service pack, make sure to reapply the service pack after re-installing TCP/IP and the network interface card driver. See the following article in the Microsoft Knowledge Base for more information: Q162837 Replacing TCP/IP After SP2 Causes STOP 0x00000050 ====================================================================== Keywords : kberrmsg kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.