DOCUMENT:Q169839 13-JUN-2001 [crossnet] TITLE :XFOR: Cannot Enable (Appletalk) MTA Service NT SP3 PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS:kbWinNT400sp4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0 - the operating system: Microsoft Windows NT 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you enable the Microsoft Mail Connector (Appletalk) MTA, the following error might be reported when you attempt to apply the settings on the Microsoft Mail Connector Properties page: Microsoft Mail Connector (Appletalk) MTA service was not created because the counters for the Performance Monitor could not be installed. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has been confirmed this to be a problem in Microsoft Windows NT 4.0 Service Pack 3. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4. Additional query words: ====================================================================== Keywords : kbWinNT400sp4fix Technology : kbOSWinSearch kbOSWinNT400 kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 kbOSWinNTSearch Version : winnt:4.0,5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.