DOCUMENT:Q169771 26-MAY-2001 [winnt] TITLE :Remote Session Manager Unavailable When Installing TelnetD PRODUCT :Microsoft Windows NT PROD/VER:: OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSPRESS Microsoft Windows NT Server 4.0 Resource Kit ISBN 1-57231-344-7 ------------------------------------------------------------------------------- SYMPTOMS ======== The Telnet Server service does not install properly as described in the Telnet.wri documentation. The instructions are to select the Remote Session Manager when adding the Telnet service. However, the only selection available is Telnet Service Beta (Inbound Telnet). If you install TelnetD without installing the Remote Session Manager, clients attempting to connect to the server through Telnet will receive a "Connection Failed" error message. RESOLUTION ========== This issue has been addressed in an updated Oemsetup.inf file for the TelnetD service. To obtain a copy of the latest Oemsetup.inf file for the Telnet Server: - Connect to the following ftp site: ftp://ntrk.microsoft.com/telnet_beta/beta.10/ -or- ftp://ftp.microsoft.com/bussys/winnt/winnt-public/reskit/nt40/ NOTE: You can also obtain the Oemsetup.inf file from the Windows NT 4.0 Resource Kit Supplement 4 in case the FTP site is unavailable. - Download Oemsetup.inf directly into your current Resource Kit Telnet directory. This is typically C:\Reskit\Telnet. - Follow the directions in the Telnet.wri file. MORE INFORMATION ================ Telnet Server has two components: the service itself (Telnetd.exe), and an underlying component--the Remote Session Manager (Rsm.exe). The Telnet Server service operates by connecting to the Remote Session Manager (RSM) component. RSM is responsible for initiating, terminating, and managing the character- oriented remote Telnet session on a given system. RSM only affects the services provided in the Telnet Server service; it does not affect Microsoft Remote Access Service (RAS) or other layered products. Additional query words: telnet ====================================================================== Keywords : kbnetwork Technology : kbMSPressSearch kbZNotKeyword2 kbZNotKeyword3 Version : : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.