DOCUMENT:Q169270 08-MAY-1999 [iis] TITLE :IIS Running with Open File Manager Will Blue Screen PRODUCT :Internet Information Server PROD/VER:winnt:2.0,3.0 OPER/SYS: KEYWORDS:kb3rdparty kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server versions 2.0, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Microsoft Windows NT Server Challenge response authentication) to access a secured site, and if Open File Manager (OFM) (by St. Bernard Software written for Seagate Backup Exec.) is in use, Internet Information Server (IIS) running on Windows NT version 4.0 with Service Pack 1 (SP1) or Service Pack 2 (SP2) will blue screen. NOTE: This only occurs if the Open File Manager service is running. WORKAROUND ========== Either stop the OFM service, or use Basic authentication for your security. ====================================================================== Keywords : kb3rdparty kbinterop Technology : kbiisSearch kbiis300 kbiis200 Version : winnt:2.0,3.0 Hardware : ALPHA x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.