DOCUMENT:Q169160 09-AUG-2001 [winnt] TITLE :Routing Protocols Changes Not Updated in Routing and RAS Admin PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Removing a routing protocol from Routing and Remote Access Service (RRAS) is not accurately reflected in the RRAS Administrator tool. To remove a routing protocol on a RRAS router you must use the command-line utility ROUTEMON. If RRAS Administrator is active when you remove a routing protocol, the graphical user interface will not reflect the change. Also, if you add a routing protocol from the command line, the protocol will not be reflected in RRAS Administrator. RESOLUTION ========== Quit and restart Routing and Remote Access Service Administrator. When Routing and Remote Access Service Administrator is restarted, it will accurately reflect removal or addition of a routing protocol. STATUS ====== Microsoft has confirmed this to be a problem in Routing and Remote Access Service Update. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbRRASNTSearch kbRRASNT400 Version : WinNT:4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.