DOCUMENT:Q168731  09-AUG-2001  [winnt]
TITLE   :No RAS-Capable Devices to Add in Remote Access Setup
PRODUCT :Microsoft Windows NT
PROD/VER:4.0
OPER/SYS:
KEYWORDS:kberrmsg kbnetwork dun kbDialUp

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you are running Remote Access Setup, the following error message may be
displayed:

   There are no RAS capable devices to add. Do you want to invoke the Modem
   installer to enable you to add a modem?

When you add a modem, the Add RAS Device dialog box appears, but you are unable
to select a device.

CAUSE
=====

There are no Telephony service providers installed.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. In Control Panel, double-click Telephony.

2. Click the Telephony Drivers tab.

3. Verify that there is a service provider installed. Windows NT installs the
   Unimodem service provider by default.

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Keywords          : kberrmsg kbnetwork dun kbDialUp 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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