DOCUMENT:Q168598 27-JUL-2001 [sms] TITLE :SMS: NetWare Clients Are Always Verifying Installation PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kb3rdparty kbinterop kbnetwork kbsetup smssetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== After running the Systems Management Server logon script and the operating system finishes loading, a NetWare client will get the message "Verifying Microsoft Systems Management Server client installation...". This indicates that the client software has not been completely installed. CAUSE ===== The Nwnetapi.dll file is missing. This file is a NetWare file, and is not distributed with Systems Management Server. WORKAROUND ========== To work around this problem, obtain the file from your NetWare installation or directly from Novell. The file is available for download from Novell's Internet Web site, http://www.novell.com/. Place a copy of the file on your Systems Management Server site server in the Sms\Site.srv\Maincfg.box\Client.src\X86.bin directory. The Maintenance Manager service will copy the file to each of the NetWare logon servers. When this is done, the clients will download it the next time the Systems Management Server script is run and will then complete the client installation. MORE INFORMATION ================ When the Systems Management Server logon script is run on the client, it shows the message "Verifying Microsoft Systems Management Server client installation" and then continues with the inventory collection. The operating system finishes loading. If the message "Verifying Microsoft Systems Management Server client installation" appears again, the Systems Management Server client software is not completely installed. If you examine the [WorkstationStatus] section of the Sms.ini file, you will see the following line: FilesNotDownloaded=NWNETAPI.DLL Also, the [Local] section of the Sms.ini will have the following line: SetupPhase=verify_files Additional query words: prodsms win95 win16 wfw ====================================================================== Keywords : kb3rdparty kbinterop kbnetwork kbsetup smssetup Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : winnt:1.0,1.1,1.2 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.