DOCUMENT:Q168565 20-FEB-2002 [sms] TITLE :SMS: Child Site Attachment May Result in Incorrect Inventory PRODUCT :Microsoft Systems Management Server PROD/VER::1.2 OPER/SYS: KEYWORDS:kbnetwork kbDatabase kbDataLoader smsdatabase smsdataloader ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When a child site attaches to a parent site, inventory on the parent site may appear to be inaccurate. Inventory on the child site appears to be correct, but the inventory on the parent site does not. The first child to attach to the parent may appear correct, but the inaccurate inventory may appear when a second child attaches. Symptoms will manifest in data that is stored as COMMON rather than SPECIFIC according to the DMTF specifications. Examples of this would be in the PC_BIOS or Disk data, although any COMMON storage may be affected. Symptoms may be displayed as a duplicate drive C or no drive A for certain systems. Other symptoms may exhibit themselves as well, but depends on the state of the child and parent databases before the site attachment. This problem occurs only during initial site attachments. Any data sent from the child to the parent after the initial site attachment is processed differently, and is not affected. CAUSE ===== The Systems Management Server DataLoader fails to properly increment an internal value that ensures that the COMMON storage values remain unique during a site attachment. This only occurs if the COMMON storage attribute does not yet exist on the parent site. If the component already exists on the parent site, child site data merging will take place properly for that inventory component. STATUS ------ Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsms database corruption records ====================================================================== Keywords : kbnetwork kbDatabase kbDataLoader smsdatabase smsdataloader Technology : kbSMSSearch kbSMS120 Version : :1.2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.