DOCUMENT:Q167652 22-FEB-2002 [winnt] TITLE :New Installation of Windows NT 4.0 Results in STOP 0x00000050 PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Trying to perform a new or parallel installation of Windows NT 4.0 may result in the following error: STOP: 0x00000050 (0xF000B682,0x00000000,0x00000000,0x00000002) PAGE_FAULT_IN_NONPAGED_AREA NOTE: The first argument in the parenthesis may differ slightly. CAUSE ===== This error may occur if you try to perform a clean installation of Windows NT 4.0 using a modified Disk 2 of the three disk installation set that contains the Setupdd.sys file from Windows NT 4.0 Service Pack 2. RESOLUTION ========== To resolve this problem, do either of the following: - Replace the Windows NT 4.0 Service Pack 2 copy of the Setupdd.sys file located on Disk 2 with the original version of Setupdd.sys. -or- - Create new floppy installation disks, by using the WINNT /OX or WINNT32 /OX commands. MORE INFORMATION ================ Copying Setupdd.sys from Windows NT 4.0 Service Pack 2 to Disk 2 is a common scenario when trying to repair a computer running Windows NT 4.0 Service Pack 2. Although this procedure works fine for a repair or an in- place upgrade, it does not work for a new installation of Windows NT 4.0. Additional query words: prodnt 0x50 sp sp2 sp3 ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : :4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.