DOCUMENT:Q167376 07-SEP-2001 [winnt] TITLE :Error Message When Starting Add Printer Wizard PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kberrmsg kbprint ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start the Add Printer Wizard, you may receive the following error message: Out of resources. Printer operation cannot continue due to lack of resources. The specified module could not be found. CAUSE ===== The Ntprint.dll file in the %SystemRoot%\System32 folder may be missing or damaged. RESOLUTION ========== Expand a new copy of the Ntprint.dll file from the Windows NT 4.0 CD-ROM to the %SystemRoot%\System32 folder using the following steps: 1. If an Ntprint.dll file already exists in the %SystemRoot%\System32 folder, rename it to Ntprint.old. 2. Place the Windows NT 4.0 CD-ROM in the CD-ROM drive. 3. Type the following line at a command prompt: expand d:\i386\ntprint.dl_ c:\winnt\system32\ntprint.dll NOTE: This article assumes that Windows NT is installed in the Winnt folder on drive C and that the CD-ROM drive is drive D. If this is not the case, adjust the command as necessary. ====================================================================== Keywords : kberrmsg kbprint Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.