DOCUMENT:Q166426 09-AUG-2001 [winnt] TITLE :Internet Explorer in PCWNT Cannot View Chinese BIG5 Characters. PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation, Pan Chinese Edition, version 4 ------------------------------------------------------------------------------- SYMPTOMS ======== Internet Explorer version 3.0 in Pan Chinese Windows NT Workstation version 4.0 cannot view a Chinese BIG5 home page or any Chinese text that is in BIG5 code page format. This is true even when Chinese (BIG5) is selected in the Font Settings dialog box. CAUSE ===== This problem may have the following causes: - Language support for Internet Explorer 3.0 and Microsoft Exchange Server version 4.0 is not installed. -or- - The MingLiU font is missing or corrupted. -or- - Internet Explorer 3.0 (4.70.1158) in Pan Chinese Windows NT Workstation 4.0 is the U.S. version. RESOLUTION ========== To install language support for Internet Explorer 3.0 and Microsoft Exchange Server 4.0: 1. Log on to an account with administrator privileges. 2. Use the right mouse button to click the Tchinese.inf file in the Langpack folder on the Pan Chinese Windows NT Workstation 4.0 Compact Disc, and then click Install. Once installation is complete, shut down and restart your computer. 3. On the Internet Explorer View menu, click Options. 4. On the General tab, click Font Settings. 5. In the Character Sets box, click Traditional Chinese. 6. In the Proportional Font box, click MingLiU. 7. In the Fixed-width Font box, click MingLiu. 8. In the MIME Encoding box, click BIG5, click OK, and then click OK again. With the LangPack installed, Internet Explorer 4.0 users can install and use the Japanese/Korean Input Method Editor (IME) for Windows 95 & Windows NT 4.0. This will allow users to not just display but also input Japanese and Korean text into Web forms and Outlook Express 4.0 e-mail messages. For more information, please see the following Microsoft Knowledge Base articlse: ARTICLE-ID: Q186113 TITLE : Internet Explorer Input Method Editor 4.0 for apanese/Korean ARTICLE-ID: Q152421 TITLE : Microsoft Internet Explorer 3.01 for Windows 95 Available ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbHLangChinesePan kbWinNT400search Version : 4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.