DOCUMENT:Q166073 13-JUN-2001 [sna] TITLE :Adding Connections/Link Services Causes Event 5167 and 5166 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The following events will be logged when trying to add a link service or connection in SNA Server Manager when the SNA Server service is Active: Event ID: 5167 Source: SNA Manage Agent Description: An internal error has occurred in mngsna module - Dynamic update for 3270 LU failed. Event ID: 5166 Source: SNA Manage Agent Description: An internal error has occurred in the snaadmin module - Received an error in dynamic update response - update failed. CAUSE ===== Because the SNA Server Service does not allow connections and link services to be added while it is running, SNA Manager should not try to send any dynamic updates for resources on those connections. RESOLUTION ========== A fix is available to correct this problem. To resolve this problem, obtain the hotfix mentioned below. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 Version : WINDOWS:3.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.