DOCUMENT:Q165912 13-JUN-2001 [sna] TITLE :3270 Applet Resets Session and Returns to Host Signon Screen PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 3.0, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== After connecting to a specific host application, the 3270 applet resets the session and returns to the host logon screen. When this occurs, the 3270 applet reports sense code 0813 (Bracket Bid Reject), followed by sense code 1003 (Function Not Supported). CAUSE ===== The host sends data to the 3270 applet after the user has started typing. The applet correctly rejects the data with sense code 0813. The host continues to send after SNA Server has sent the negative response. instead of passing the second set of data up to the applet, SNA Server converts it into an exception response (EXR) message with the sense code 2003 (Bracket Error). The applet should be responding with the same sense code (0813), however, the applet is incorrectly treating the EXR message as a normal request, causing the applet to incorrectly respond with sense code 1003. This causes the session to end. RESOLUTION ========== An update to SNA Server 3.0 is available to correct this problem. To resolve this problem, obtain the hotfix mentioned below. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:3.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.