DOCUMENT:Q165483 10-AUG-2001 [winnt] TITLE :RasEnumEntries() API Leaks Memory PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork kbAPI _IK12469 kbSDKPlatform kbGrpDSNetkbbuglist kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When an application repeatedly calls the RasEnumEntries() API, system performance slows down and disk activity increases. CAUSE ===== The Win32 API RasEnumEntries() does not deallocate all of the memory it needs to process the phonebook. Any process repeatedly calling this API continues to grow. The amount of memory lost is related to the size of the phonebook and the frequency in which RasEnumEntries() is called. When the application terminates, all memory is released to the system. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post additional information here in the Microsoft Knowledge Base as it becomes available. Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt remote access RAS ====================================================================== Keywords : kbnetwork kbAPI _IK12469 kbSDKPlatform kbGrpDSNet kbbuglist kbfixlist Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : winnt:3.51,4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.