DOCUMENT:Q164893 12-JUN-2001 [sna] TITLE :SNA Server Client Can Overwrite SNA Server Installation PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1,2.11,3.0; winnt:2.0,2.1,2.11,3.0 OPER/SYS: KEYWORDS:kbnetworkkbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, 2.11, 3.0 - Microsoft SNA Workstation, versions 2.0, 2.1, 2.11, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you install Windows NT or Windows 95 SNA Server Client on a system that has SNA Server or SNA Workstation installed, Setup may overwrite existing SNA Server files and registry parameters, and cause both applications to fail. CAUSE ===== The Setup program for the Windows NT and Windows 95 SNA Server client does not check for the existence of SNA Server or SNA Workstation during the installation process. The SNA Server software and the Windows NT and Windows 95 SNA Server client use the same file names and several of the same registry entries. The Windows NT SNA Server client and SNA Server also use the same default installation path (C:\Sna). The default installation path for the Windows 95 SNA Server client is C:\Sna95. RESOLUTION ========== To easily work around this problem, do not install the Windows NT or Windows 95 SNA Server clients on the same system as SNA Server or SNA Workstation. The Setup programs for Windows NT and Windows 95 SNA Server 3.0 clients have been updated to check for a previous installation of SNA Server or SNA Workstation prior to beginning the installation process. Setup will fail if either SNA Server or SNA Workstation is detected. The updated modules are: \\Snasetup.dll \\Setup\Client\Snasetup.dll STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 2.0, 2.1, 2.11. and 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna snawinnt snawin95 snasetup sna30 ====================================================================== Keywords : kbnetwork kbbuglist Technology : kbAudDeveloper kbSNAServSearch kbSNAW210 kbSNAW211 kbSNAW300 kbSNAW200 kbSNAServ300 kbSNAServ200 kbSNAServ211 kbSNAServ210 Version : WINDOWS:2.0,2.1,2.11,3.0; winnt:2.0,2.1,2.11,3.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.