DOCUMENT:Q164297 09-AUG-2001 [winnt] TITLE :Event 26 Installing IntelliPoint 2.0 in Windows NT 4.0 PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install the Microsoft IntelliPoint version 2.0 software in Windows NT 4.0, the event log may show the following error message Event ID 26 - "The description for Event ID (26) in Source () could not be found. It contains the following insertions string(s):" where is Msbusmou, Mssermou, or Msinport. CAUSE ===== The IntelliPoint software installs these devices and sets them to System startup. When Windows NT does not find these devices, it logs an event 26 and unload the drivers from memory. RESOLUTION ========== To disable these devices, follow these steps: 1. In Control Panel, double-click Devices. 2. Click the device mentioned in the event log. 3. Click Startup. 4. Set the Startup Type to Disabled, and then click OK. 5. Close Control Panel and then restart the computer. Additional query words: prodnt mouse ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.