DOCUMENT:Q163699 10-AUG-2001 [crossnet] TITLE :"Disk May be Full" Message When Saving File to a Novell Server PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:WINDOWS:95; winnt:3.5,3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive one of the following error messages when trying to save a *.DOT file and/or other documents from Word for Windows to a Novell Server using Novell's Redirector on a computer running Windows 95. Word cannot save or create this file. The disk may be full or write protected. -OR- There has been a network or file permission error. The network connection may be lost. CAUSE ===== When you try to save a file in Word, it will create some temporary files. One of the actions Word takes is to move the current file into a temporary file using the MoveFile API call in Windows NT. When this call is resolved through Novell's redirector, it returns with a failure. This causes Word to return the error message above. NOTE: After installing the OS/2 Namespace on the Novell server, this error may disappear. STATUS ====== Novell has confirmed this to be a problem in Novell Client 32 redirector, Please contact Novell for a fix and further information. Additional query words: netware client 32 ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbWin95search kbZNotKeyword3 Version : WINDOWS:95; winnt:3.5,3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.