DOCUMENT:Q163595 10-AUG-2001 [winnt] TITLE :SNMP Entry Point not Found PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SUMMARY ======= After you install the Simple Network Management Protocol (SNMP) service on your Windows NT 4.0 Service Pack 2 or later computer you may receive the following error message: SNMP Error - Entry point not found. The procedure entry point SnmpSvcGetEnterpriseOID could not be located in the dynamic link library snmpapi.dll Event Viewer on your Windows NT computer may also log one or more of the following event messages: Event ID : 7022 Source : Service Control Manager Description: The SNMP service hung on starting. -or- Event ID : 1106 Source : SNMP Description: The SNMP service is ignoring extension agent dll. C:\winnt\system32\inetmib1.dll because it is missing or misconfigured. NOTE: If you receive these error messages, the Network Segment counter may not be displayed in Performance Monitor. CAUSE ===== The files you install with the SNMP service are from the original Windows NT installation media and are older than the files supplied with the service pack. RESOLUTION ========== To resolve this issue, you will need to reapply the latest Windows NT service pack to update all the files. For additional information, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q139815 TITLE : Windows NT Service Packs and OEM drivers MORE INFORMATION ================ Compaq's Insight Manager is one application that requires the SNMP service to be installed and working correctly. Please use the following installation order when working with a computer that is using Insight Manager: 1. Install all required services including SNMP. 2. Before rebooting apply the latest Windows NT Service Pack. 3. Before rebooting apply the appropriate SSD from Compaq. 4. Reboot. 5. Install Insight Manager from Compaq. Insight Manager is manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: entrypoint network segment perfmon ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.