DOCUMENT:Q163560 13-JUN-2001 [sna] TITLE :SLI_OPEN May Complete in Error with No Host Logon Screen PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1,2.11,3.0 OPER/SYS: KEYWORDS:kbnetwork kbprogrammingkbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, 2.11, 3.0, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== You may observe problems when an SLI application issues an SLI_OPEN followed by an SLI_CLOSE followed by another SLI_OPEN, all in quick succession. Due to the sequence of messages on the server, the client SLI_OPEN call sometimes returns before the SNA Server service sends the NOTIFY(enabled) request to the host. This causes the SLI application to not receive the host logon screen (on the SSCP-LU session) as it expects. This problem can be further complicated in an environment where the host sends a logon screen before it receives a response to the previous logon screen. CAUSE ===== Because a client SLI_OPEN is completing before the SNA Server sends a NOTIFY(enabled) to the host, the host logon screen is not being received immediately by the SLI application as expected. RESOLUTION ========== An update to SNA Server 2.11 SP1 and 3.0 is available to correct this problem. The updated module is SNASERVR.EXE. This fix incorporates two changes to the SNA Server service: - New client open requests are now queued inside the node if there is a NOTIFY request pending. - Queue up outbound SSCP data messages if there is an SSCP response pending. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 2.0, 2.1, 2.11, and 3.0. This problem was corrected in the latest Microsoft SNA Server 2.11 and 3.0 U.S. Service Packs. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna ====================================================================== Keywords : kbnetwork kbprogramming kbbuglist Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.0,2.1,2.11,3.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.