DOCUMENT:Q163483 24-JUL-2001 [sms] TITLE :SMS: OS/2 Client Trap 000d in CLI_OS2 PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1,1.2 OPER/SYS: KEYWORDS:kb3rdparty kbenv kbConfig smsconfig ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Some OS/2 Warp and OS/2 2.11 clients may receive the following message when running the Smsls.cmd or Runsms.cmd files: Sys 1811 The process has stopped. The software diagnostic code (trap#) is 000D They may also receive OS/2 messages SYS3186 and/or SYS3175. CAUSE ===== There is a section of the Smsls.cmd and Runsms.cmd files that checks for necessary environment space on the client. When this check is in the .cmd files, the computers generate the error. When the check is removed, the computers function normally. WORKAROUND ========== NOTE: The following workaround removes the test for environment space. If this file is run on a computer with too little environment space, you may receive other error messages. To work around this problem, remark out the following lines from the Smsls.cmd, and/or the Runsms.cmd files: REM Check to see if you can save the path and reserve the necessary REM environment space before continuing. set SMS_P=%PATH% set SMS_TEMP=123456789012345678901234567890123456789012345 if %SMS_TEMP%==123456789012345678901234567890123456789012345 goto FIND_OS goto LOW_ENV Additional query words: prodsms OS2 ====================================================================== Keywords : kb3rdparty kbenv kbConfig smsconfig Technology : kbSMSSearch kbSMS110 kbSMS120 Version : winnt:1.1,1.2 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.