DOCUMENT:Q162513 13-JUN-2001 [sna] TITLE :Non-Activation XID Produces Event ID 23 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11,2.11 SP1 OPER/SYS: KEYWORDS:kbnetworkkbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11, 2.11 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== The SNA Server connection will go pending and the following event will be logged to the application event log: Event ID: 23 Connection using Link Service failed. Qualifier: AF CAUSE ===== The DLC Link service incorrectly identifies non-activation XID 3s as normal XIDs, and generates an outage on the connection. RESOLUTION ========== Apply the fix referenced below. This fix corrects the DLC link service and causes non-activation XIDs to be passed up to the SNA Server service intact. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server 2.11, 2.11 Service Pack 1 (SP1). A supported fix is now available for 2.11 SP1, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. MORE INFORMATION ================ The following is a sample Level2 trace showing the link service reading the non-activation XID. Byte 8-9 of the format 3 XID is 0x10 and 0x8E respectively. Bit 12-13 of this byte sequence is '11,' which is nonactivation exchange: TR ---------------------------------------------- 10:06:55.33 TR READ OK TR ---- DLC API control block at address 73000---- TR 00310000 00000000 00000000 1C300700 <.1...........0..> TR 68000000 00000000 0000AF00 TR TR 00000000 80006F00 40000000 00042008 <......o.@..... .> TR 3F00CC00 00000000 0E031840 0001FA16 TR C4454000 30001010 00000000 00000000 TR 00000000 00000000 00000404 BFAE0000 <................> TR 346FFFFF FFFC0000 108E4000 00000000 <4o........@.....> TR 00010B50 00413800 00000004 000E0FF4 <...P.A8........4> TR C3C8C2C3 E5C4F0F0 4BD4F1F2 F1F20E06 TR F1D5C3D7 F5F21037 00161101 130011F3 <1NCP52.7.......3> TR F7F4F5F1 F7F0F5F7 F0F0F7F2 F4F6F620 <745170570072466 > TR 11040E02 F5F6F8F8 F2F3F1F0 F0F3F0F2 <....568823100302> TR 0804F0F6 F0F3F040 07099601 620814 <..06030@..o.b.. > When the link service processes the above XID, it inappropriately deems it an error condition and reports it to the SNA Server service in the following message: 03020100 DLCST OUTG DLC Outage: 0xAF UPTYPE:0 UPCNTR:0 COUNT:0 DLC DLC ---- Header at address 00D14828, 0 elements ---- DLC 18AF0000 00000000 00008800 01003000 <..........h...0.> Additional query words: ====================================================================== Keywords : kbnetwork kbbuglist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ211 kbSNAServ211SP1 Version : WINDOWS:2.11,2.11 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.