DOCUMENT:Q161229 12-JUN-2001 [sna] TITLE :Resource Leak in Eicon V3R3 X.25 Link Service PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1,2.11,3.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, 2.11, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Performance Monitoring of the SNALINK process for Eicon X.25 adapters shows increases in the Handle Count, Private Bytes, Virtual Bytes, and Working Set, even though the Thread Count does not increase. The increase is noted over a long period of time, and the resources are not freed when the connection is rendered inactive. The change is more sudden if the connection is dropped and reestablished. CAUSE ===== The Eicon WAN Services driver for V3R3 has a resource leak. RESOLUTION ========== To resolve this problem, obtain the hotfix mentioned below. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 2.0, 2.1, 2.11, and 3.0. This problem was corrected in the latest Microsoft SNA Server version 2.11 and 3.0 U.S. Service Packs. For information on obtaining these service packs, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ Additional query words: x.25 prodsna ====================================================================== Keywords : kb3rdparty Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ200 kbSNAServ211 kbSNAServ210 Version : WINDOWS:2.0,2.1,2.11,3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.