DOCUMENT:Q160611 30-JUL-2001 [sms] TITLE :SMS: AppleTalk Session Protocol Parameter Error with PCMMAC PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kb3rdparty kbPCM smspcmkbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Macintosh clients running the Microsoft Systems Management Server Package Command Manager (PCMMAC) may repeatedly receive the following error message: AspParamErr AppleTalk Session Protocol parameter error. Package Command Manager is unable to connect to any servers. Package Command Manager will check periodically to see if it can connect. CAUSE ===== This error occurs repeatedly because PCMMAC constantly checks the connection to the Systems Management Server logon server with Appletalk "tickle" packets. If the logon server fails to respond to these "tickle" packets, the error message is generated, indicating that the server is no longer available. PCMMAC checks the connection to the logon server regardless of the polling interval set in PCMMAC. The constant checks occur because there is a single connection made to the logon server; however, the PCMMAC polling interval only specifies how often PCMMAC checks for a new package using the existing connection. RESOLUTION ========== To resolve this problem, obtain the hotfix mentioned below. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. A supported fix is now available, but is not fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. Additional query words: 1.20 err errmsg mac ====================================================================== Keywords : kb3rdparty kbPCM smspcm kbfixlist Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.