DOCUMENT:Q160546 08-AUG-2001 [winnt] TITLE :Error Message: "No User Profiles Were Found" PRODUCT :Microsoft Windows NT PROD/VER:WINNT:3.5 3.51 4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to delete a profile from Windows NT Setup, you may receive the following error message. No user profiles were found on this machine. You may also receive the following message when you use User Profile Editor to save a profile as the user default or system default: Failed to save the profile to the user's default profile. CAUSE ===== Certain registry entries and/or directories are lacking Full Control permissions. RESOLUTION ========== To resolve this problem, ensure that both of the following conditions are true: - The user has Full Control permissions to the following registry key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT \CurrentVersion\ProfileList -and- - If Windows NT is installed on an NTFS partition, the user has Full Control permissions to the %SYSTEMROOT%\System32\config directory. Additional query words: prodnt upedit ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : WINNT:3.5 3.51 4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.