DOCUMENT:Q160149 09-AUG-2001 [winnt] TITLE :FreeHand 4.0 Does not Print Properly with EMF Spooling PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Aldus FreeHand does not print properly when using enhanced metafile (EMF) spooling on a computer running Windows NT Server 4.0. The job only partially spools to the Print server. CAUSE ===== Windows NT 4.0 implements EMF spooling by recording the graphic device interface (GDI) function calls that produce the application's graphic object on the specified printer. This record is an EMF-format file, called a print spool file. Windows NT builds the spool file quickly, and then returns control to the application. In the background, the spool file is spooled to the server, and the server converts the EMF data into a format suitable for the output device. Freehand 4.0 does not work Properly when using EMF. This behavior will occur by default in PCL Mode. RESOLUTION ========== To resolve the Print Issue described above, do one of the following: NOTE: Any of the three steps below can be used to resolve the issue mentioned above. 1. Disable EMF Spooling on the Server a. In the Printers folder, click the printer whose properties you want to change. b. From the File menu, click Properties. c. Click PrintProcessor. d. Click the Always Spool RAW Datatype option. 2. Upgrade to FreeHand 5.0 3. Print to the Server using Postscript (EMF Turned off by Default) MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.