DOCUMENT:Q158376  09-AUG-2001  [winnt]
TITLE   :"Stop 0xc000021a" During Setup
PRODUCT :Microsoft Windows NT
PROD/VER:4.0
OPER/SYS:
KEYWORDS:kbsetup

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you install Windows NT 4.0, you may receive the following error message
after the second restart:

   Setup was unable to verify your C drive...

Installation then continues. After the third restart, you receive the following
error message on a blue screen:

   Stop: c000021a {Fatal System Error}
   The Session Manager Initialization system process terminated unexpectedly with
   a status of 0xc000022 (0x00000000,0x0000000)
   The system has been shut down

CAUSE
=====

This error occurs if the Administrator's rights are restricted on the NTFS
partition on which Windows NT is being installed.

RESOLUTION
==========

Make sure that the Administrators have full rights on the NTFS partition before
you install or upgrade Windows NT.

MORE INFORMATION
================

Setup uses the Administrator account for maximum access during the upgrade.

Additional query words: prodnt 0xc00021a 0xc0021a 0xc021a 0x21a 0xc0000021a 0xC000021a

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Keywords          : kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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