DOCUMENT:Q158155 10-AUG-2001 [winnt] TITLE :SAS Window: Winlogon.exe Error PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kbhw kbsetup kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Windows NT and you log on, the following error message may appear: Error: SAS Window: Winlogon.exe There is no disk in the drive. Please insert a disk into drive A: CAUSE ===== Systems that have bootable CD-ROMs and Award BIOS with a date code prior to September 25, 1996 may experience this problem. The Award BIOSes with release dates prior to September 25, 1996 enable bootable CD-ROM support by using floppy and hard disk emulation. Windows NT 4.0 does not support emulation mode CD-ROM booting. RESOLUTION ========== Disable the bootable CD-ROM functionality of the system BIOS or of the SCSI controller BIOS. To disable the bootable CD-ROM support of the Award BIOS: 1. Restart the system. 2. Press the DEL key to enter the BIOS Setup menu. 3. Move the cursor to BIOS Feature Setup and press the Enter key. 4. Click BOOT Sequence. 5. Change the boot sequence so that the CD-ROM appears after the hard disk drive. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt award cd-rom apaptec sas ====================================================================== Keywords : kbhw kbsetup kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.