DOCUMENT:Q157037 31-JUL-2001 [sms] TITLE :SMS: Out of Memory Error When Launching Program Group Control PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbnetwork kbPGC smsappman smspgc kbSMSAppMankbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you launch a Program Group Control (PGC) application on a client computer running Windows NT, the client may receive an "Out of Memory" error message. CAUSE ===== This error is caused when the path has exceeded 260 characters. In an attempt to set a working directory, the Systems Management Server 1.2 Appstart.exe program appends the path from which the program was launched to the current path. If this new path exceeds 260 characters, the client computer will receive the error. WORKAROUND ========== To work around this problem, decrease the size of the path, to have enough space to adequately append the path of the program being launched. Generally, a path of fewer than 220 characters should be sufficient. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base: " SERVPACK" (without the quotation marks) Additional query words: prodsms appstart ====================================================================== Keywords : kbnetwork kbPGC smsappman smspgc kbSMSAppMan kbfixlist Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.