DOCUMENT:Q156606 09-AUG-2001 [winnt] TITLE :Windows NT Setup Fails to Install OEM Network Driver PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kb3rdparty kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== During Windows NT 4.0 Setup network adapter installation, if you choose Select From List, then Have Disk, and you are using a third-party OEM network card device driver disk for installation, the following error will occur when you try to copy the OEM files from the installation disk: An error has occurred: Unable to open the file:D:\i386\OEM_FILE_NAME -or- If you performed a winnt /B installation Unable to open the file:$win_nt$.~ls\i386\OEM_FILE_NAME A Non-critical error has occurred. you may retry the operation, Ignore it, or exit the entire setup operation. CAUSE ===== The OEM installation oemsetup.inf file was incorrectly written to list themselves as an NT shipped component, Windows NT 4.0 Setup process inadvertently overwrites the user input local variable $(SRCDIR) called for by the Oemsetup.inf file with the default Windows NT source path. WORKAROUND ========== To work around this problem ask the OEM vendor for an updated oemsetup.inf file or perform either of the following: - Complete the installation by choosing to install the Microsoft Loopback adapter, then add OEM Network adapter after NT is installed. -or- - Replace $(SRCDIR) with A:\ in the Oemsetup.inf file located on the OEM installation disk, as in the following example. See the lines marked "<--- here" for the necessary changes. These changes allow the network card installation to work during setup. [Install-Option] set STF_VITAL = "" ifstr(i) $(AddCopy) == "YES" AddSectionFilesToCopyList Files-$(Option) A:\ <----- here $(!STF_WINDOWSSYSPATH)\drivers endif ifstr(i) $(DoCopy) == "YES" set !STF_NCPA_FLUSH_COPYLIST = TRUE CopyFilesInCopyList endif Exit [Install-Update] set STF_VITAL = "" set STF_OVERWRITE = "VERIFYSOURCEOLDER" ;set STF_VERSION = "YES" AddSectionFilesToCopyList Files-$(Option) A:\ <--- here $(!STF_WINDOWSSYSPATH)\drivers AddSectionFilesToCopyList Files-Inf A:\ $(!STF_WINDOWSSYSPATH) <- here set !STF_NCPA_FLUSH_COPYLIST = TRUE CopyFilesInCopyList exit [Install-Dll] set STF_VITAL = "" AddSectionFilesToCopyList Files-Dll A:\ $(!STF_WINDOWSSYSPATH) <- here CopyFilesInCopyList exit Every network card Oemsetup.inf file will be different; however, it should contain similar logic to prompt the user for the input source, then pass that source to $(SRCDIR) local variable. Hardcoding the entry $(SRCDIR) to be A:\ ensures the path is useable and not overwritten. Additional query words: prodnt ====================================================================== Keywords : kb3rdparty kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.