DOCUMENT:Q156405 30-DEC-1999 [iis] TITLE :Cannot Administrate the Microsoft Index Server PRODUCT :Internet Information Server PROD/VER:winnt:1.0; : OPER/SYS: KEYWORDS:kbenv kbOSWin2000 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Index Server version 1.0 - Indexing Service ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to administrate Microsoft Index Server running with Microsoft Internet Information Server (IIS) version 2.0, you may see the following error message with Microsoft Internet Explorer version 3.0: Internet Explorer cannot open the Internet site http:///srchadm/admin.htm The requested header was not found. CAUSE ===== By default, the Index Server only allows Administrative accounts and the System account access to the administrative functions of the server. If you only have Allow Anonymous selected in the Microsoft Internet Service Manager Password Authentication, any user is denied access, and the user will get the above error message. RESOLUTION ========== Check either Basic (Clear Text) or Microsoft Windows NT Challenge/Response authentication under the Microsoft Internet Service Manager Password Authentication. This will allow users to use any browser for Index Server administration. Additional query words: ====================================================================== Keywords : kbenv kbOSWin2000 Technology : kbIdxServSearch kbAudDeveloper kbIdxServ100 Version : winnt:1.0; : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.