DOCUMENT:Q156402 31-JUL-2001 [sms] TITLE :SMS: PCM Looks in Wrong Path for Default Distribution Server PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbnetwork kbtshoot kbPCM smsremtshoot smspcm kbRemoteProgkbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== A window for Package Command Manager (PCM) appears, containing the following message: Unable to connect to \\server\share(s) The window then lists the distribution servers the client is using as defined in the Sms.ini file. This list also contains an incomplete path to the package on the logon server (which Package Command Manager tries first by default). The following line is how the path reads: \\server\share\pcmpkg.src The following line is how the path should read: \\server\share\SMS\pcmpkg.src\packageID CAUSE ===== Package Command Manager looks at the wrong path on the default distribution server (the logon server). Furthermore, none of the other distribution servers are available, or permissions are not set for the user in question. WORKAROUND ========== To work around this problem, change the permissions on one or more of the distribution servers listed in the client computer's Sms.ini file to allow the user access to the package. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base: " SERVPACK" (without the quotation marks) Additional query words: prodsms 1.20 ====================================================================== Keywords : kbnetwork kbtshoot kbPCM smsremtshoot smspcm kbRemoteProg kbfixlist Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.