DOCUMENT:Q156250 30-JUL-2001 [sms] TITLE :SMS: Job Status Remains Active When Sent to Entire Site PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbnetwork kbPCM kbsmsAdmin smsadmin smspcm ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send a package to an entire site, the package is sent to all clients in the site, regardless of the supported platforms selected in the package properties. Because the package may not be able to run under all platforms, the Job Status remains Active, but the Job Status Details (which displays the SMSIDs for the clients that are not able to run the package) shows a status of None. CAUSE ===== Job status is only updated when the client generates a Status MIF, and that MIF is put into the database. If a client does not run the job, a status MIF is not created. WORKAROUND ========== Only send platform-sensitive packages to clients that can run them. You can send these packages by using machine groups, query results, or individual clients. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1, and 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodsms ====================================================================== Keywords : kbnetwork kbPCM kbsmsAdmin smsadmin smspcm Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : winnt:1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.