DOCUMENT:Q155926 09-AUG-2001 [winnt] TITLE :Media Player Does Not Recognize Multiple CD-ROM Drives PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbmm kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you have more than one CD-ROM drive installed, you cannot select the drive you want to use in Media Player to play an audio CD. CAUSE ===== Media Player does not recognize multiple CD-ROM drives. RESOLUTION ========== To work around this behavior, use CD Player to play audio CDs. If the AutoRun feature is enabled in Windows NT, CD Player starts automatically when you insert an audio CD. If the AutoRun feature is disabled, you can start CD Player by clicking the Start button, pointing to Programs, pointing to Accessories, pointing to Multimedia, and then clicking CD Player. For additional information, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q155763 TITLE : CD Player Seems to Hang with Multiple-CD Changer Additional query words: prodnt compact disc disk cdrom ====================================================================== Keywords : kbmm kbtool Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.