DOCUMENT:Q155606 09-AUG-2001 [winnt] TITLE :Windows NT Setup Hangs with NE2000 Installed at Port 340 PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbhw kbsetup kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start the initial text-based portion of Windows NT 4.0 Setup, your computer may stop responding (hang). CAUSE ===== This behavior can occur if an NE2000 network adapter is installed in the computer using a port address of 340h. RESOLUTION ========== To work around this problem, either change the I/O port to a port other than 340h, or remove the network adapter for the duration of Windows NT Setup. Windows NT will run properly with the NE2000 network adapter at I/O address 340h after Setup is finished. MORE INFORMATION ================ This problem occurs because of a conflict with the Sparrow.sys driver. This problem occurs whether or not a SCSI device or adapter is installed. Additional query words: prodnt ====================================================================== Keywords : kbhw kbsetup kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.