DOCUMENT:Q155408 10-AUG-2001 [winnt] TITLE :Oleaut32.dll Overwritten When Applying Service Packs 1-4 PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.5,3.51 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you apply Service Packs 1 through 4, a newer version of Oleaut32.dll is overwritten with an old one. For example, you install a new version of Microsoft Office, which updates Oleaut32.dll to a newer version. When you then apply Service Pack 4 (SP4), the new Oleaut32.dll is replaced with the older SP4 version, dated 1/4/96, version 2.1, size 233,232 bytes. Once this file is overwritten, the resulting behavior for Office will be frequent application crashes or various unexpected or unexplainable errors. CAUSE ===== Date checking was not enabled in the Update.inf for this file, so the Service Pack overwrites a newer version without checking. The update utility replaces the newer version of Oleaut32.dll with an old version and the applications that rely on functionality in the newer file fail to run correctly. RESOLUTION ========== To resolve this problem, obtain the fix referenced below. The Update.inf included with the fix contains a change specifying OVERWRITE=OLDER for Oleaut32.dll. With this change to Update.inf, only a newer version of Oleaut32.dll will be applied. WORKAROUND ========== To work around this problem, replace Oleaut32.dll with the newer version from the application with which you are having problems. The version of Oleaut32.dll that is installed by Windows NT Service Pack 4 is dated 1/4/96. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : winnt:3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.