DOCUMENT:Q154704 19-FEB-2002 [winnt] TITLE :Connection Will Not Clear From The Novell Server PRODUCT :Microsoft Windows NT PROD/VER::3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows NT connection will not clear from the Novell server about 90 percent of the time. These connections remain until you shut down and restart the system. If the user has a limited number of connections, they may receive the following message upon log on: You Cannot Be Authenticated On Do You Want To Select Another Preferred Server? The problem occurs under the following conditions: - Connect to a NetWare print queue and log on and log off Every time you log on and log off again, you use up another connection. OR - Upon log off, if an application fails to close properly, you may receive an application error. When you log back on another connection is used. NOTE: This problem can be reproduced with the NetWare 4.1 server in Bindery Emulation Mode or with NetWare Directory Services (NDS) loaded. RESOLUTION ========== To resolve this problem: - After logging back on, go back into Printman and remove the printer. The unreleased connection usually goes away. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51 & 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : :3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.